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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Uniqlo operator, Fast Retailing, has issued a profit warning after it was forced into heavy discounting on its winter range caused by warmer than expected weather.

Fast Retailing forecast an operating profit of ¥260bn (£1.79bn) for Uniqlo in the full year leading up to August, down ¥10bn (£69m) according to reports by Reuters. Despite the discounting the profit of ¥260bn would be the company’s record highest result, showing a 10% year-on-year rise.

Sales and profits at the company for the second quarter of the year had increased by 20% year-on-year up to ¥68bn (£470m), which Fast Retailing says was the result of the growth of Uniqlo’s new online platform.

Uniqlo has been seeing its domestic e-commerce sales growing by 30% year-on-year, however Fast Retailing’s other brands such as Comptoir des Cotonniers have suffered from trouble on the high street.

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