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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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The government is today (23 November) set to confirm that all non-essential retail in England will be permitted to reopen next week, following a four-week lockdown over November. 

According to Sky News, Boris Johnson is set to make an announcement later this afternoon, where he is expected to lay out England’s return to a three tier system when lockdown ends on 2 December.

It comes as the prime minister is expected to outline his ‘Covid Winter Plan’, which will reportedly include tougher new restrictions in England, but a “break of up to five days for Christmas”.

The move is expected to stave off a Commons revolt by rebel Conservative MPs. 

As well as the reopening of gyms and shops, the prime minister is expected to announce a relaxation to the 10pm closing time for pubs and restaurants, as well as the introduction of mass testing in all tier three areas.

It comes as Helen Dickinson, CEO of the British Retail Consortium, recently said: “The most important issue is to ensure all shops can reopen from the start of December as the all-important Christmas shopping period gets into full swing. Retailers have spent hundreds of millions on safety measures to protect colleagues and customers, and they stand prepared for reopening.”

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