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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Online retailer N Brown Group has appointed Steve Johnson as CEO with immediate effect.

Johnson was appointed interim CEO in September 2018, having previously acted as CEO of financial services for the group.

He joined N Brown from Shop Direct, where he was financial services marketing and product director for four years and prior to that held senior roles at Sainsbury’s and Halifax.

Chairman Matt Davies said: “Having conducted a thorough and extensive search process, the board is delighted to appoint Steve as CEO. As interim CEO he has shown the strategic thinking, pace, energy and focus which demonstrates that he is the best person to take the business forward.

“He brings a wealth of senior management experience across a number of large retail and financial services companies.”

Johnson added: “I am both excited and honoured to be taking the permanent CEO role at N Brown. During the last six months I have had the opportunity to lead a passionate, talented and committed team. Together, we have made considerable operational and strategic progress which we look forward to building on.”

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