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December online retail sales growth hits ‘all-time low’

UK online retail sales growth hit an “all-time low” of just +3.6% year-on-year (YoY) in December 2018 after a tough Christmas trading period, according to the Capgemini IMRG eRetail Sales Index.

According to the group, after online retail “defied” the downturn on the high street to record +16% (YoY) growth in the first six months of the year, a series of “lacklustre performances” contributed to just +8.4% (YoY) growth for the second half of 2018.

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The poor performance across the second half of the year and December was attributed to “low shopper confidence in the current climate”.

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Andy Mulcahy, strategy and insight director at IMRG, said: “The first half of 2018 was actually very strong for online retailers – it resisted and arguably benefitted from the tough climate that impacted trade for store retail.

“It is only [in] the second half of the year where the suppressed confidence and spend, evident in so many other sectors, has spread to online retail; the macro-economic situation must be exerting pressure here, particularly with Brexit now entering its crunch period in Q1 2019.”

Bhavesh Unadkat, principal consultant in retail customer engagement at Capgemini, added: “A sharp drop in online retail spending in December brings the rollercoaster of a year to a close, with the industry unable to recover performance in the vital festive period following a disappointing November.”

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