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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Furniture specialists Sofa.com is set to introduce its products to seven House of Fraser outlets, replacing some of the ScS concessions.

Sofa and carpet retailer ScS announced it would pull its concessions from House of Fraser by January 2019 as the company said the partnership was “no longer beneficial” following recent developments at the department store chain.

In its financial results, ScS also said its House of Fraser concessions saw a decline in orders and it only accounted for 2.7% of the group’s order intake.

Sofa.com has eight showrooms in the UK and trades online in 12 countries.

Sofa.com chief executive Richard Holmes said: “We hope that by having a bricks-and-mortar presence through House of Fraser, in cities where we do not have a showroom, it will bring more customers.”

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