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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Games Workshop has issued a warning of “coming uncertainties” in the rest of the 2018/19 financial year, shares in the hobby retailer fell by 8% following the news.

Despite the warning, the retailer said trading between 7 September and 7 October had “continued well” according to predictions with sales and profits ahead of figures for the same period last year.

Games Workshop has 489 retail stores across 23 countries, with 144 in the UK. In contrast to the current retail environment only 20% of the group’s sales in the year to 3 June were made online, with the same proportion the previous year.

The company remains strong on the stock market despite the fall, with it leading the London stock market last year with a 269% share surge, and seeing stock rally by 20% over the current financial year.

Retail Sector has contacted Games Workshop for further comment.

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