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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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UK online cards, gifts and flowers retailer, Moonpig, is opening its first ever ‘Tech Hub’ in Manchester, creating 50 new technology jobs across Manchester and London.

The new office will open at No.1 Spinningfields on 1 November and lead the development and rollout of a new ecommerce, data and personalisation platform for Moonpig. This is part of the company’s multi million pound investment to unlock the next phase of its growth plans.

The project will be led by Peter Donlon, chief technology officer at Moonpig. He said: “Moonpig produces over 15 million completely one-off items for customers every year, each one uniquely personal to the sender and receiver, and powered by our ‘emotionally intelligent’ technology.

“We’re seeking the best engineering talent out there to turbo-charge the Moonpig business going forward. We selected Manchester for its thriving tech scene and wealth of exceptional talent.”

Mark Evans, previously of Nested.com and Sainsbury’s has been appointed to lead the new office as head of engineering. The news comes on the back of the appointment of Nickyl Raithatha as Moonpig’s new MD in July and the move into its new Farringdon headquarters in London.

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