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Wickes to take on 900 staff from B&Q to meet kitchen and bathroom demand
© Philip Halling

Wickes to take on 900 staff from B&Q to meet kitchen and bathroom demand

On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Wickes has announced that it will take on 900 staff from B&Q to add to its bespoke kitchen and bathroom department to meet demand.

The DIY retailer has said that demand for fully designed and installed kitchens is continuing to grow so it is investing significantly in its professional kitchen and bathroom offer by acquiring design consultants and installers from B&Q after it recently decided to pull these services from its business.

Wickes currently has over 600 design consultants spread across 230 showrooms nationally, and is looking to add an additional 150 design consultants and take on a further 750 skilled fitters. Investment in its kitchen and bathroom offering also includes new showroom layouts and store refits in over 100 stores to date.

The transition of the new team will be completed by the end of 2018.

Fraser Longden, operations director at Wickes, said: “Our kitchen and bathroom showroom offering is witnessing an increasing demand from consumers wanting a fully installed service, so by taking on more installers and design consultants, we’ll be able to undertake more projects for customers.

“We believe that the demand and growth in this area represents a multi-million pound opportunity, and a bolstered team will help us tap into this, becoming the go-to-brand when it comes to choosing a new kitchen or bathroom.”

He added: “We’re really excited to welcome a new pool of talent that will bring some fantastic experience to our business, and delighted that so many are choosing to further their career with us.”

B&Q announced at the start of the month that it was to make changes to its sales processes with 700 employees possibly affected by the changes.

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