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Navigating retail’s new normal: the rise of perpetual peaks

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French consumer watchdog fines Shein €22m over retail breaches 

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Royal wedding boosts retail sales in May

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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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The quantity bought in the retail industry increased by 1.3% in May 2018 when compared with April 2018, according to the Office for National Statistics (ONS).

Feedback from retailers suggested that a sustained period of good weather and royal wedding celebrations encouraged spending in food and household goods stores in May.

Rachel Lund, head of retail insights and analytics at the British Retail Consortium (BRC), said: “Consistent with the figures released by the BRC earlier this month, official figures confirmed that May was a good month both on the high street and online.

“The arrival of a consistent spell of summery weather unlocked latent demand for summer wardrobes and outdoor goods. This comes as a welcome sign for retailers that shoppers are still willing to spend, however, one swallow doesn’t make a summer.”

She added: “Trend sales growth remains low; with average year-on-year growth in volumes dropping to just 1.6% over the last twelve months, compared to the 4.2% recorded at this time last year. The economic environment remains tough for both consumers and retailers alike and is likely to remain so for some months to come.”

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