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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Retail sales in May increased by 4.1% year-on-year, the highest growth reported since January 2014.

According to the British Retail Consortium (BRC) and KPMG’s latest Retail Sales Monitor, the  better weather and the bank holiday effect led shoppers to buy more garden furniture and summer fashion ranges, recovering some of the ground lost in April.

Helen Dickinson, CEO of the BRC, said: “Despite this more positive set of sales results, the retail environment remains extremely challenging, with trend growth still very low by historical standards.

“Retailers remain focused on investing in new and exciting shopping experiences for the future, as margins remain tight and the competition fierce.”

Paul Martin, head of retail at KPMG, added: “May provided a much needed uplift to retail performance delivering a respectable 4.1% growth. Two bank holiday weekends, a royal wedding and of course sunnier spells will have been the main drivers behind the apparent rebound, with both online and high street sales thankfully up overall.”

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