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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Dixons Carphone has appointed Jonny Mason to its board as group finance director after a year as interim CEO at Halfords.

Mason’s early career included roles as CFO at Odeon and UCI Cinemas, finance director of Sainsbury’s supermarkets and finance roles at Shell and Hanson.

Ian Livingston, chairman of Dixons Carphone, said: “The board and I are very pleased to welcome Jonny Mason to the group”. He added that, together with incoming CEO of Dixons Carphone Alex Baldock, “we now have a great new team to lead Dixons Carphone”.

Baldock, said: “I am delighted to have Jonny by my side. He has an outstanding track record and brings the experience and qualities we need to take Dixons Carphone into the next phase of its transformation.”

Commenting on his appointment, Mason said: “I am thrilled to be joining Dixons Carphone. The business has undergone a tremendous journey over recent years and is well placed to meet customers’ ever growing and complex needs for technology.

“I have experienced first-hand as a customer the quality of our shops, product and services, from my time living in both the UK and Norway, and I feel proud to join the group to work with Alex, the board and our great team of colleagues.”

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