Department Stores

John Lewis named as ‘best retailer to work for’

Department store chain John Lewis has been named as best UK retailer to work for, according to a list released today by job website Indeed.

In the list of best places to work in the private sector, it topped the list based on 1,066 reviews. Cosmetics retailer Lush came second, based on 954 reviews, with IKEA third. Sainsbury’s was the only one of the ‘big four’ supermarkets to make the list, coming last at 15th.

The list was compiled using thousands of reviews from employees, based on work/life balance, pay, job security, management and culture.

One employee from the Ipswich brand of John Lewis stated: “Everyone works so well in teams, helping each other out all the time, improving each others product knowledge or help on tills. The managers are always there to help with the little or big things, always around on the floor so you know they are always there to help when needed.

“They always let us know how we are doing and what we need to improve on, this really helps as it makes us work harder and to keep up the great customer service we give to the customers.”

John Lewis famously invites staff to become partners and offers them a share of the organisation’s profits as part of their remuneration package.

Good rates of pay were a common theme among the most popular companies; third-placed IKEA was the first large retailer to commit to paying the Living Wage or more to all staff.

Second-placed Lush Cosmetics also pays at least the Living Wage to all retail staff, and scored highly for its ethical stance, flexible work hours and 50% staff discount.

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