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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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M&S could close 40 more stores according to reports, bringing the total closed stores to 100 as it continues to struggle with bad economic weather on the high street.

So far 20 of the chain’s stores have already closed down impacting 900 staff members, with staff finding out today whether their stores will be affected by the closures.

The closures are part of CEO Steve Rowe’s turnaround plan announced 18 months ago, the store’s full year report set to be released on Wednesday. The plan was accelerated after a closure in Warrington precipitated increased sales at a nearby out-of-town store.

An M&S spokesperson said: “We have been clear about our plans to accelerate our store closure programme and the action we must take to build a business with sustainable, profitable growth.”

Experts expect that the figures will show that M&S has experienced a drop in food sales of between 0.2% and 1%, pre-tax profits are also expected to see a 6% drop.

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