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Holland & Barrett appoints new managing director

Holland & Barrett appoints new managing director

On this episode of Talking Shop, we're joined by Dan Cate, CEO and Founder of SoldThrough. Dan is a heavyweight retail executive who has spent decades steering the merchandising and digital operations of America’s most iconic retail institutions, from Saks Fifth Avenue and Bloomingdale’s to Century 21 and Lord & Taylor. Today, through his platform SoldThrough, Dan helps international fashion brands cross the Atlantic and crack the notoriously brutal U.S. retail landscape. We break down his journey from the shop floor to the C-suite, the operational indicators that prove a brand is truly ready for international expansion, and how to navigate a fragmented American market without destroying your margins. We also discuss how to balance localised inventory with central efficiency, and the one non-negotiable metric that tells you a product has found genuine market fit.

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Health and wellness retailer Holland & Barrett has appointed Steve Carson to the newly created position of managing director.

Carson was previously director of retail and customer operations at Sainsbury’s and Argos, responsible for around 840 stores.

He will oversee the day-to-day running of Holland & Barrett, driving further growth and development in retail operations, e-commerce and the supply chain.

Peter Aldis, Holland & Barrett CEO, explained that Carson’s appointment represented an important and strategic milestone for the company, as it looks “to drive digital transformation across all aspects of our business”.

“Steve brings with him considerable breadth and depth of senior-level experience in driving transformation at Sainsbury’s and Argos.

“He will focus on our digital transformation programme and will help us continue to innovate in stores, e-commerce, logistics and supply chain as well as in customer service and fulfilment, creating the right platform for long-term sustainable digital growth.”

Commenting on his appointment, Carson said: “I’m excited at the fresh challenge ahead. Holland & Barrett is a long-standing and admired brand with enormous potential and a clear health and wellbeing proposition that is growing in popularity and relevance around the world.

“I know the board is committed to innovation, from the supply chain through to customer service, and together with the team I look forward to helping them realise our growth and development ambitions in the coming years.”

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