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Generation Z: The future of bricks-and-mortar?
Generation Z is often perceived as the age group ready to knock the final nail into the coffin of the…
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People Moves
Nike brand president retires, CEO responds to workplace behaviour complaints
The brand president of sportswear manufacturer Nike, Trevor Edwards, has announced that he will be retiring from the company in…
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Clothing & Shoes
Zara owner Inditex sees 41% jump in online sales
The owner of Zara and Massimo Dutti, Inditex, saw online sales revenue grow by 41% in 2017, according to a…
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Government
Leading retailers support plan for sustainability and equality
Over 25 leading UK retailers, including Sainsbury’s and John Lewis, have signed up to a series of pledges to tackle…
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Analysis
The rise of automated customer care
In a world where response and resolution times are coming under increased scrutiny, we’re seeing more retailers look for effective…
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Luxury Goods
Farfetch poised to make £4bn IPO after hiring US banks
Online luxury retailer Farfetch has hired bankers from JP Morgan and Goldman Sachs as it readies itself to make an…
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Economy
Quarter of major UK retailers likely to suffer ‘financial distress’
A new study of over 1600 larger UK retailers with total assets of £5m or over by Company Watch, a…
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Clothing & Shoes
Shoe Zone, Karen Millen ‘named and shamed’ over minimum wage
Karen Millen and Shoe Zone are among the firms that have been ‘named and shamed’ by the Department of Business,…
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Advice
Break down the walls: overcoming three main barriers to conversions
We are constantly trying to come up with reasons why we should not purchase a product, so the job of…
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Online & Digital
Shop Direct appoints Henry Birch as new CEO
Shop Direct, which operates digital department stores Very.co.uk, Littlewoods.com and VeryExclusive.co.uk, has appointed Henry Birch as its CEO. Birch will…
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