Technology
This coverage explores how technology shapes the UK retail sector, focusing on digital transformation, e-commerce platforms, in-store innovations, data analytics, and supply chain systems. Reporting highlights how retailers leverage technology to improve efficiency, enhance customer experience, and stay competitive — offering insight for executives, managers, and professionals driving retail innovation and operations.
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Nov- 2025 -14 NovemberClothing & Shoes
Home Bargains selects Evolve for resilient connectivity across the UK
Major discount retailer Home Bargains has partnered with leading managed network solutions provider Evolve Business Group to bring resilient, secure payments and connectivity to more than 650 stores across the UK, with 50 stores already rolled out. Founded in Liverpool in 1976 by Tom Morris, Home Bargains is well known…
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12 NovemberFeatures
Will live facial recognition technology help retailers crack down on theft?
According to the British Retail Consortium (BRC), retailers in the UK have spent £1.8bn combating the rise in retail crime since the pandemic. In its annual crime survey, the BRC found that customer theft rose by more than 20% to £2bn, taking the total cost of crime – including prevention…
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10 NovemberOnline & Digital
The Very Group acquired by US firm Carlyle
The Very Group has confirmed it has been acquired by US-based global investment firm Carlyle, while international media group IMI continues as a key stakeholder. The company, which operates Very and Littlewoods, said the deal would provide it with a stronger capital base and greater financial flexibility to support its…
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7 NovemberSupermarkets
Waitrose unveils first ‘Home of Food Lovers’ concept store
Waitrose has opened its first “Home of Food Lovers” concept store in Newbury, marking a key step in the grocer’s £1bn investment programme to enhance and expand its 317-strong estate. The 27,000 sq ft Berkshire site will act as a testing ground for new concepts designed to improve service and…
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4 NovemberFeatures
When the cloud crashes: what the AWS outage means for UK retail
At 08:09 BST on Monday 20 October, thousands of retail websites, payments systems and logistics platforms began to stutter. Shoppers couldn’t check out and delivery apps wouldn’t load. Even customer service dashboards went dark. The culprit was Amazon Web Services (AWS), the backbone of much of the world’s online infrastructure.…
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Oct- 2025 -31 OctoberOnline & Digital
Moonpig appoints Autotrader COO as new CEO
Moonpig has announced the appointment of Catherine Faiers as its new chief executive officer. She takes over from Nickyl Raithatha who, as announced on 26 June 2025, is stepping down as CEO after seven years in the business. Raithatha’s leaving date will also be announced in due course. Faiers is…
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29 OctoberPeople Moves
Zalando appoints Anna Dimitrova as chief financial officer
Zalando SE has appointed Anna Dimitrova as chief financial officer, effective 1 January 2026. She will join the company’s management board and take responsibility for finance and corporate governance. Dimitrova is currently group CFO at Deutsche Glasfaser and has more than 20 years’ international experience in finance, including roles at…
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29 OctoberOnline & Digital
Amazon to cut 14,000 jobs globally amid AI shift
Amazon is reportedly set to cut around 14,000 corporate jobs worldwide as part of a restructuring drive linked to the growing use of artificial intelligence (AI), raising uncertainty for the company’s 75,000 UK workers, according to Sky News. The US technology group said affected teams would be informed by management…
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27 OctoberPeople Moves
Lakeside Shopping Centre appoints new centre director
Lakeside Shopping Centre has announced the appointment of Nancy Foster as centre director. Foster, who is starting at the end of October, has over 15 years of senior leadership experience and is a “highly accomplished” retail and operations leader. Lakeside said she has a proven record in managing multimillion-pound budgets…
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27 OctoberSupermarkets
M&S ends IT service desk partnership with TCS
Marks and Spencer (M&S) has reportedly let go of its IT service desk partnership with its India-based IT consultancy. According to The Telegraph, the retailer terminated its contract with Tata Consultancy Services (TCS) in July, but TCS said the move was not related to the cyber attack incident that occurred…
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