Onboarding
This coverage examines onboarding practices, tools, and strategies within the UK retail sector, focusing on how retailers integrate and train new employees, partners, or clients. Reporting highlights innovative approaches, technology adoption, compliance considerations, and their impact on operational efficiency and employee engagement. Retail executives, HR managers, and operations leaders can use these insights to improve onboarding processes and workforce readiness.
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Oct- 2024 -9 OctoberComment
Jack Newman: From Jack Wills to Cegid, Optimising Retail Operations
Jack Newman, Head of Onboarding Customer Success at Cegid, has had a career deeply rooted in retail. His journey from a 16-year-old sales assistant to a leader in retail operations is one of growth, mentorship, and a passion for improving efficiency in the fast-paced world of retail. In this feature,…
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Jul- 2024 -30 JulyFeatures
How retailers can prepare for the golden quarter
This is a pivotal time for retailers. With just months to go until the “golden quarter” running up to Christmas, staff have their hands full showcasing products to buyers and influencers, while IT managers do their best to build resilience into back-end systems ahead of the seasonal surge in web…
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Apr- 2024 -12 AprilAdvice
Strategies for training and developing shop floor staff
Effective training and development programmes for shop floor employees are essential for ensuring consistent service quality, as they foster employee engagement, and ultimately boost business success. Here are some key strategies to consider when it comes to training and developing your shop floor staff: Comprehensive onboarding The foundation of a…
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10 AprilHealth & Beauty
THG losses narrow as boss hails improved Q4 revenues
LookFantastic and MyProtein owner, THG, has reported that its losses before tax have narrowed to £252m during the year ending 31 December 2023 from £549.7m in the year prior. The news comes despite total group revenues falling 8.4% after the group’s decision to “discontinue loss-making categories”. In addition, the group’s…
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8 AprilClothing & Shoes
The Highlands Stores and PPL launches Out With Style
The Highlands and Pace Partnership London (PPL) has launched Out With Style, a new retail concept dedicated to the outdoors. Out With Style’s launch comes from The Highlands Stores, the owners of the flagship Barbour partner stores on Regents Street and Duke Street, with the help from the Pace Partnership…
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Feb- 2024 -23 FebruaryNews
Today’s news in brief-23/2/24
Consumer confidence in the UK dropped by two points to reach -21 in February, according to the GfK index. The survey highlighted decreases in various measures compared to the previous month, including personal finances and the country’s economic situation over the past year. However, there was no change in the…
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23 FebruaryClothing & Shoes
Shein eyes Boohoo suppliers for UK expansion
Shein has reportedly begun the process of onboarding a number of Boohoo suppliers as it ramps up its UK expansion, according to Drapers. The company reportedly sent an invitation email to suppliers used by Boohoo late last year, and some are now in discussions with Shein’s Chinese office in Guangzhou.…
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Nov- 2023 -27 NovemberAdvice
The Importance of CSR in Retail: A Practical Guide
In today’s ever-evolving retail landscape, Corporate Social Responsibility (CSR) has transcended its status as a buzzword and become a fundamental aspect of doing business. CSR is not just about giving back to the community; it’s about creating a positive impact on society while simultaneously reaping benefits for your retail business. …
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Oct- 2023 -26 OctoberAdvice
Preparing your retail business for voice commerce
Understand voice commerce Start by gaining a clear understanding of what voice commerce is and how it works. Voice commerce allows customers to make purchases, check product information, and even track orders through voice-activated devices. Optimise your website for voice search Voice commerce relies heavily on voice search, so optimise…
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11 OctoberFeatures
Is Tik-Tok Shop a boon or a bane for retailers?
TikTok Shop’s partnership with CommerceHub leverages the app’s ability to cultivate emerging fashion and shopping trends to promote and sell products to TikTok’s user base. CommerceHub‘s ChannelAdvisor marketplace integration solutions provide TikTok with a streamlined connection for brands to connect to TikTok Shop with advanced onboarding tools and APIs. Additionally,…
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