Onboarding
This coverage examines onboarding practices, tools, and strategies within the UK retail sector, focusing on how retailers integrate and train new employees, partners, or clients. Reporting highlights innovative approaches, technology adoption, compliance considerations, and their impact on operational efficiency and employee engagement. Retail executives, HR managers, and operations leaders can use these insights to improve onboarding processes and workforce readiness.
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Oct- 2025 -16 OctoberDepartment Stores
John Lewis launches supplier platform to expand premium brands
John Lewis has launched a new supplier platform aimed at speeding up the addition of premium fashion and lifestyle brands to its range, as part of its ongoing strategy to strengthen its position in the higher-end retail market. The platform, developed with technology firm Mirakl, allows suppliers to list and…
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Aug- 2025 -28 AugustComment
How retailers can keep frontline staff from feeling undervalued and overstressed
In retail, the shop floor is where the customer experience comes to life. It’s where expectations are met — or missed. Yet for decades, frontline employees, the people most directly responsible for shaping that experience, have often been left without the tools, recognition, and support they need to thrive. For…
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Apr- 2025 -24 AprilFeatures
Retail’s staffing crisis: why jobs are disappearing and what’s next
Across the UK, retail employment remains 5% below pre-pandemic levels, according to Deputy’s Big Shift 2025 report. The decline is steady, pushed along by automation, e-commerce, and shifting worker expectations. In contrast, London’s hospitality sector is booming – fuelled by the city’s night-time economy, now worth a quarter of all…
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24 AprilOnline & Digital
Temu strengthens commitment to quality assurance with Eurofins Consumer Products Testing partnership
Temu, the international e-commerce platform, is strengthening its product safety and compliance measures through a partnership with Eurofins Consumer Product Testing and Eurofins Assurance, leading global providers of testing, inspection, and certification services. This collaboration aims to support transparency in Temu’s product safety processes, enhance quality control and ensure that…
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Mar- 2025 -18 MarchNews
Skills crisis to cost UK retail £23.3bn, study finds
The UK retail sector is grappling with another “severe skills crisis”, with businesses losing an estimated £23.3bn due to inefficiencies caused by undertrained employees, according to new research from Flip, the frontline employee app. The research, in partnership with Workplace Intelligence, found that retail employees are spending nearly 10 hours…
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7 MarchClothing & Shoes
Zalando sees FY24 revenues surge to €10.6bn
Zalando has reported that its revenues saw a 4.2% increase year-on-year to €10.6bn (£8.9bn) in FY 2024, despite what it called a rather “muted” macroeconomic environment. Driven by its focus on “driving profitable growth”, Zalando’s adjusted EBIT also reached €511m (£428m) in 2024, up from €350m (£293.9m) a year earlier,…
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Feb- 2025 -10 FebruaryHigh Street
Ikea receives 3,730 job applications in five days for Oxford Street store
Ikea has received 3,730 applications in just five days for its new Oxford Street store which is set to open in Spring 2025. According to Ikea, the high level of interest in the 150 available positions marks the “largest-ever” response the home furnishing retailer has seen in the UK, “breaking…
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Jan- 2025 -29 JanuaryAdvice
Makeke: The app helping independent retailers take on ecommerce giants
Jenniffer Gearheart-Tang, co-founder and CEO of Makeke, has always had an entrepreneurial streak. With a career spanning marketing, executive recruitment, and corporate innovation, she has consistently sought to bring disruptive ideas to market. Together with her husband, Drake Gearheart, Makeke’s Head of Product & Scalability, the duo have built a…
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23 JanuaryGovernment
CMA appoints Doug Gurr as interim chair
Former Amazon boss Doug Gurr has been appointed as interim chair of the Competition and Markets Authority (CMA), in a bid to boost growth and support the economy. Gurr, currently the director of the Natural History Museum, will bring a wealth of experience in the technology sector as the former…
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Nov- 2024 -18 NovemberClothing & Shoes
Boohoo faces criticism after reviving ties with controversial supplier
Boohoo is reportedly facing growing criticism after reinstating a supplier it had previously cut ties with amid a modern slavery scandal. According to an investigation from The Telegraph, the Leicester-based GN Euro is again supplying womenswear to the online retailer, despite being struck off in 2021, after Boohoo was hit…
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