Cyber Attack
This coverage examines the impact of cyber attacks on the UK retail sector, focusing on incidents that have disrupted operations, compromised customer data, and led to significant financial losses. Reporting highlights notable cases such as the £300m ransomware attack on Marks and Spencer, which halted online operations for nearly seven weeks and exposed sensitive customer information. Other affected retailers include Co-op and Harrods, both of which experienced service disruptions and data breaches. The coverage also explores the tactics employed by hacker groups like Scattered Spider and DragonForce, including social engineering and SIM swapping techniques. These insights are tailored for retail executives, IT professionals, and stakeholders seeking to understand the evolving cybersecurity landscape and its implications for retail operations.
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Mar- 2021 -26 MarchClothing & Shoes
Fat Face reveals it was a victim of a cyber attack
Fat Face has revealed it was the subject of an IT hack on 17 January 2021, where it is believed an “unauthorised third party” accessed staff and customer information. The retailer said following an “exercise involving data analysis and categorisation”, it is now contacting a select number of employees, former…
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Oct- 2020 -21 OctoberOnline & Digital
BRC launches toolkit to combat retail cyber attacks
The British Retail Consortium (BRC) has developed a new toolkit which supports business leaders in taking steps to reduce the threat of a cyber attack in the retail sector. Experts from the National Cyber Security Centre (NCSC) have assisted in the production of the BRC’s toolkit. The ‘Cyber Resilience Toolkit…
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Jul- 2018 -3 JulyHigh Street
Personal information of job applicants leaked in Costa Coffee data breach
The parent company of Costa Coffee, Whitbread, has been the subject of a data breach which has seen personal information of job candidates exposed. A cyber attack was carried out on Whitbread’s recruitment agency, PageUp, potentially leaving data including home address, email address, telephone number, maiden name, date of birth,…
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Apr- 2018 -24 AprilAdvice
How retailers can avoid customer dissatisfaction over the coming years
The ways in which we shop have constantly evolved. Whether it’s a greater shift to online shopping, card spending overtaking cash, or the introduction of contactless payments – retailers have to cope with, and adapt to, the changes brought on by consumer trends and technological progress. The speed of change…
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Feb- 2018 -28 FebruaryAnalysis
Cyber security threats in retail
Retailers have had little choice but to transform their IT infrastructure as customers increasingly move to online shopping and high street-based revenues decline. Retailers and most of their customer interactions and data are now online and as such, many retailers are adopting Cloud for some, or all, of their customer-facing…
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