Click and Collect
This coverage explores the development and impact of click and collect services in the UK retail sector, focusing on customer behaviour, logistics, technology, and in-store operations. Reporting highlights how retailers optimise click and collect to enhance convenience, drive footfall, and improve efficiency — providing insight for executives, managers, and professionals managing omnichannel strategies.
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Jan- 2025 -7 JanuaryNews
B&Q acquires five Homebase UK stores for £2.5m
B&Q has announced that it has reached an agreement to acquire five leasehold stores in the UK, currently trading as Homebase, for a total purchase price of £2.5 m. This follows the agreement to buy three stores currently trading as Homebase in the Republic of Ireland announced on 24 December…
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3 JanuarySponsored Articles
Halfords revs up omni-channel customer engagement with Aptos Technology
Aptos, a leader in unified commerce solutions, announced today that Halfords has recently extended its use of Aptos software to support its customer engagement and store operations strategies. Halfords is leveraging Aptos’ POS, CRM and Sales Audit applications, with each of these solutions working together to help Halfords deliver inspiring…
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Dec- 2024 -13 DecemberNews
Sainsbury’s opens first ever airport store in Edinburgh
Sainsbury’s has announced the opening of a new 24-hour shop inside Edinburgh Airport. The new convenience store is Sainsbury’s first ever shop to be located at an airport and its arrival is part of a major revamp of the food, drink and shopping options on offer to passengers flying to…
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Nov- 2024 -29 NovemberNews
B&Q to open new store in Rotherham
B&Q has announced it will open a brand-new store in Rotherham on 13 December. To celebrate the opening, B&Q workers hosted a special community day at the local charity, Rotherham Hospice, assisting in setting up its new charity shop ahead of the Christmas season. The day was part of B&Q’s…
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12 NovemberNews
Asda appoints interim vice president of online
Asda has announced the appointment of Barney Burgess as vice president of online on an interim basis until David Devany joins the business next year. Barney brings over 25 years’ broad expertise across retail, consumer and financial services sectors, both in the UK and internationally. This includes five years running…
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Oct- 2024 -18 OctoberDIY
Hobbycraft profits plummet 80%
Hobbycraft has reported an 80% drop in profits to £393,000, down from £2m the previous year, for the 52 weeks ended 18 February 2024. The art and craft supplier attributed this loss to inflationary pressures and one-off costs that have impacted the retailer’s financial health despite their efforts to drive…
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16 OctoberDepartment Stores
Harvey Norman debuts in UK with Merry Hill store
Lifestyle, technology, and home appliance retailer Harvey Norman has made its UK debut with a new flagship store at Merry Hill. The new 57,000 sq ft store offers the group’s extensive range of products, including luxury furniture such as sofas, dining sets, bedroom suites and mattresses, as well as smaller…
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Aug- 2024 -15 AugustSupermarkets
Aldi to retire click-and-collect service
Aldi has revealed it will be discontinuing its click-and-collect offering at the end of this week on 18 August. According to the group, the offering was a trial and had always been under review. By scrapping the service, Aldi said it will be able to focus on running its stores…
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Jul- 2024 -23 JulyDepartment Stores
Ikea partners with Tesco to open 100 more click-and-collect points
Ikea has announced that it is planning to open 100 more click-and-collect points at Tesco stores across the UK to create a more accessible shopping experience. The news comes as the retailer opened its 100th mobile pick-up point, following a successful nationwide roll-out. The service is free of charge for…
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May- 2024 -29 MaySupermarkets
M&S to invest £30m in London store portfolio
M&S has announced plans to invest over £30m in new and renewed stores across London this financial year, which is also expected to support an estimated 100 new jobs. As a result, the retailer will be opening two new fresh-market style food halls in Sidcup and Friern Barnet, as well…
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