Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sector’s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness — helping professionals stay ahead in an increasingly connected marketplace.
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Nov- 2023 -7 November
Naked Wines slashes full-year guidance as CEO exits
Naked Wines has lowered its full-year guidance amid a period of difficult trading, alongside news that CEO Nick Devlin is stepping down from his role with immediate effect. With recent trading in the US being lower than expected, the group now expects full-year revenues to fall by 12% to 16%,…
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1 November
Asos posts £296.7m loss before tax in FY23
Asos has announced a statutory loss-before-tax of £296.7m for the year ended 3 September 2023 down from a loss before tax of £31.9m in 2022. The performance comes as Asos revealed it anticipates a second year of falling sales, forecasting a decline of 5% to 15% in FY24. The embattled…
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Oct- 2023 -27 October
Amazon Q3 net sales rise 13% to $143.1bn
Amazon has revealed that its net sales rose 13% to $143.1bn (£118bn) for the three months ended 30 September 2023, up from $127.1bn (£104.9bn) in the same period in 2022. The company’s net sales were also up 11% excluding the $1.4bn (£1.2bn) favourable impact from year-over-year changes in foreign exchange.…
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26 October
Very Group PBT plummets 92% to £4.6m
The Very Group has revealed that its profit before tax has dropped to £4.6m for the 52 weeks ended 1 July 2023, down 92% compared with the £63.9m it posted last year. The company stated that this was down to the heightened cost of funding the company after its finance…
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25 October
Virgin Wines sales fall by £10m in FY23
Virgin Wines has seen revenues fall to £59m in FY23, down from £69.2m, as the group battled with economic headwinds and the launch of a new Warehouse Management System over the period. As well as a fall in sales, profit before tax fell to £0.6m, down from £6.2m, while adjusted…
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23 October
European authorities greenlight Farfetch’s YNAP acquisition
Online retailer Farfetch has officially been given the green light by European authorities to acquire a large stake in Yook Net-A-Porter (YNAP). The European Commission unconditionally cleared its acquisition of a 47.5% stake in YNAP from Richemont, the owner of Cartier. It was the last regulatory authority required to provide…
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17 October
THG maintains guidance following steady Q3
THG has maintained its full-year revenue and EBITDA guidance after welcoming its best quarterly revenue performance in the last year. Q3 revenues were still down by 4.4% against the prior year, but its performance improved each month in the quarter. The group also returned to positive constant currency revenue growth…
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13 October
Wilko launches online as part of The Range
Wilko.com has started home delivery for online orders yesterday (12 October) with a selection of products and brands available via its ‘marketplace’ format. Formerly the online hub for Wilko, which recently collapsed, it is now part of home and leisure retailer, The Range. Shoppers will also see Wilko-branded products appear…
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10 October
Shein appoints investor as group vice chair
Fast fashion brand Shein has announced the appointment of investor Marcelo Claure as its new group vice chairman. Claure, who until recently served as CEO of SoftBank Group International, joined Shein in January 2023 as chairman of Shein Latin America. In that time, he has overseen the launch of Shein…
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9 October
Very Group suppliers see credit insurance pulled
Suppliers for the Very Group have seen its credit insurance pulled by Allianz Trade amid concerns around the retailer’s falling profit, according to reports from Drapers. It has been reported that the decision to withdraw cover was due to macro-economic pressures as consumers reduce their spending. Very Group saw its…
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