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AO World profits soar amid range expansion

AO World profits soar amid range expansion

John Lewis commits £50m to five store upgrades

John Lewis commits £50m to five store upgrades

Dr. Martens CEO buys £85k of brand shares

Dr. Martens CEO buys £85k of brand shares

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Comment

Comment features expert perspectives and thought leadership from across the UK retail industry. This section includes opinion pieces, analysis, and commentary from senior retail executives, analysts, and sector specialists on the commercial, strategic, and operational forces shaping retail. Retail Sector’s Comment coverage explores issues such as consumer behaviour shifts, technology adoption, sustainability, regulation, and leadership — providing retail professionals with authoritative insight to inform decision-making and strategic planning.

Comment

Comment features expert perspectives and thought leadership from across the UK retail industry. This section includes opinion pieces, analysis, and commentary from senior retail executives, analysts, and sector specialists on the commercial, strategic, and operational forces shaping retail. Retail Sector’s Comment coverage explores issues such as consumer behaviour shifts, technology adoption, sustainability, regulation, and leadership — providing retail professionals with authoritative insight to inform decision-making and strategic planning.

Why retailers need to be aware of the potential for bias in AI

Artificial intelligence is distinguished from simpler forms of automation by its ability to…

How internal collaboration can unlock the best ecommerce experience

With online shoppers in the UK making 80% of retail purchases online, ecommerce managers…

How to drive customer loyalty

With new restaurants opening what seems like every other day and more and more shoppers…

Why your Google Shopping strategy is failing and how to fix it

It’s no secret that the UK’s online sales are booming, continuing to increase year-on-year…

The importance of cyber security

Email has now become one of the most vital tools of communication, essential in our everyday…

Making Data Work: The real-time benefits of real-time data

Data has always had an important role in retail. From shaping decision-making on stock…

Four golden rules for influencer marketing in retail

Influencer marketing has come under fire recently, with some brands publicly moving away…

Is free delivery becoming the ‘disposable coffee cup’ of the retail world?

One of the biggest environmental challenges of our world is the disposable coffee cup. What…

Black Friday is not a day, it’s a ‘bargain bonanza’ fortnight

With recent reports lamenting the demise of the high street, one could be forgiven for…

What does ‘real-time’ mean in retail?

We are living in an ‘instant gratification’ era and the way we shop is evolving. Big box…