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Louis Vuitton confirms UK customer data stolen in cyber attack
Credit: Leitonmahillo

Louis Vuitton confirms UK customer data stolen in cyber attack

On this episode of Talking Shop we are joined by Phil James, founder and Creative Director of the contemporary heritage clothing brand &SONS. Phil began his career behind the lens as a commercial advertising photographer, working with global brands to hone a distinct visual language. But in 2016, he decided to step out from behind the camera to build a brand of his own.

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Louis Vuitton has confirmed that data belonging to UK shoppers was stolen in a cyber attack on its systems earlier this month.

The luxury fashion brand said an unauthorised third party accessed its UK operations on 2 July, taking names, purchase history and contact details of customers. 

However, the company stressed that no financial data, such as bank details, had been compromised.

In an email to customers, Louis Vuitton wrote: “While we have no evidence that your data has been misused to date, phishing attempts, fraud attempts, or unauthorised use of your information may occur.”

Louis Vuitton reported the incident to the Information Commissioner’s Office and other relevant authorities.

The breach marks the third time in three months that parent company LVMH’s systems have been targeted. Last week, its Korean operations suffered a similar cyber attack.

The incident comes amid a wider spate of attacks on UK retailers. Earlier this week, the National Crime Agency (NCA) said three teenage boys and a 20-year-old woman were arrested in connection with breaches affecting Marks and Spencer, Co-op and Harrods

The suspects were detained on Thursday (10 July) morning across the West Midlands, London and Staffordshire.

Louis Vuitton has been approached for comment. 

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