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Co-op extends Uber Eats partnership
Coop 24-hour Delivery Service, Manchester, 14th Sept, 2024. (Picture Jon Super 07974 356-333) Job no: 46027

Co-op extends Uber Eats partnership

On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Co-op and Uber Eats have announced a three-year extension of their quick commerce partnership, which started in 2022.

The partnership has seen the number of Co-op stores where Uber Eats is available increase to more than 1,300.

Co-op will now extend its work with Uber Direct – Uber’s white-label last-mile delivery service.

Uber Direct will also work closely with Co-op on deliveries for orders placed via the convenience retailer’s newly launched App, ‘Peckish’ – which is dedicated to supporting independent local grocery retailers in communities across the UK.

Unveiled in February as a “supermarket first”, Peckish is available to small, often family-owned, independent grocery retailers and enables them to provide an online grocery shopping and delivery service to its local customers.

Additionally, the partnership extension will see Co-op continue to offer member price savings for Uber Eats users.

Chris Conway, Co-op quick commerce director, said: “Growing our quick commerce channel is a core part of our strategic approach, and I am delighted to extend and deepen our successful partnership with Uber Eats. Innovation is fundamental to our approach, whether extending reach and choice, creating value through member price savings, or, delivering the Peckish app to give independent grocery retailers a voice online.

“We see consumer appetite for quick, easy and convenient grocery delivery continue to grow and the agreement with Uber Eats marks the start of a new chapter where we will work together to meet the evolving needs of shoppers and to grow Co-op’s leading q-comm channel.”

Alex Troughton, regional general manager of Uber Eats Grocery and Retail UK and EMEA, added: “Uber Eats and Co-op have built a strong and successful partnership, making grocery shopping more convenient than ever. We’re thrilled to extend this collaboration and introduce Uber Direct, which will allow Co-op to serve even more customers through its own digital channels while continuing to offer delivery via Uber Eats.”

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