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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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White Stuff has reported that sales soared by more than 20% over the Christmas period, with trading underpinned by strong knitwear demand and “record” new customer growth.In the 10 weeks to 4 January, total sales increased 21.8% year-on -year, bolstered by strong e-commerce sales which were up by 32.5%, while store sales were up 8.5%. Full price sales rose by 26.8%, driven by reduced promotional activity.

It comes as a “record” 96,000 new customers shopped at the group, while White Stuff’s Knitwear, Jersey and ‘Favourites’ categories performed strongly over the period.

Total knitwear sales were up 19% on the previous year, with Fair Isle knits alone up 50%.

Nightwear also performed well, with sales up by 60% against the prior year.

In its latest trading update, the company also noted its integration into TFG London is “progressing well” following its acquisition in October 2024.

Jo Jenkins, White Stuff CEO, said: “Our strong results over the Christmas period reinforce the success of our brand transformation and growth strategy. We continue to focus on unique designs in sustainable fabrics available to more customers through more channels, and we attracted a record number of new customers to White Stuff over the festive season.

“Thank you to all our colleagues for a huge team effort through a very busy trading period and I am excited as to what the future holds in 2025 and beyond as we continue our growth journey with TFG London.”

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