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The Floor Room falls into administration, 201 jobs lost

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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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The Floor Room, a sister company of Carpetright, has fallen into administration, causing a total of 201 redundancies across its operations.  

Administrators at PwC were brought in last Friday (9 August) and closed the retailer’s 34 John Lewis concessions, one stand-alone store in London, and its online operation “with immediate effect”.

While a majority of employees have been made redundant, certain head office staff have been retained for a short period to assist The Floor Room’s official closure. 

Due to the administration process, the retailer of carpets and flooring products will be unable to fulfil customer orders that have been placed. 

The Floor Room is a subsidiary of Nestware Holdings, which also owned Carpetright prior to its placement into administration earlier this year in July. 

According to the administrators, The Floor Room had “historically been operationally reliant upon” Carpetright.  

Rival home improvements company Tapi has recently acquired Carpetright’s intellectual property, two warehouses and more than a fifth of its stores.  

However, more than 1,000 jobs at Carpetright were still lost.

The Floor Room’s management team had “exhausted options to secure further funding or a potential sale of the business and assets”, according to PwC, prior to its appointment.

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