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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Asda has revealed that its total revenues fell 2.2% excluding fuel, to £5.3bn for the three months ended 30 June 2024 with like-for-like sales 5.3% lower.

Despite this, Asda delivered total revenue growth, excl. fuel, of 2% in H1, with a 2.1% decline in LFL sales.

The supermarket also increased online grocery sales, which now account for 18% of its total food revenue, by 1.4% in Q2.

George grew its online revenues by 3.9% in Q2 and it also delivered a record start to its back-to-school campaign with store sales up 88% in the first two weeks of the campaign.

In Q2, the supermarket started a £50m store upgrade programme to improve the customer experience across 171 stores.

Asda is also investing an additional £30m in staff hours to improve the replenishment of stock during opening hours in store and increase the number of staff on checkouts at the weekend.

Mohsin Issa, co-owner, said: “These results highlight a period of robust online performance and a record start to George’s Back-to-School campaign. Despite a challenging retail environment, George.com sales rose by 3.9% and online grocery sales increased by 1.4%, underscoring our steadfast commitment to delivering quality and value to our customers. Asda Rewards continues to go from strength-to-strength and now accounts for 52% participation in all transactions.

“As we move forward, we remain committed to maintaining our value credentials, enhancing the product offer, and executing our long-term growth strategy to build an even stronger Asda for our customers and communities.”

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