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Co-op reopens Stornoway store following renovation project

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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Co-op has relaunched its Stornoway store on MacAulay Road, following a multi-million-pound renovation project. 

The near 22,000 sq ft store, which supports over 100 local jobs, is the largest in the group’s estate and has a focus on serving and supporting the island community.

The renovation programme commenced in August and has given the store a fresh new-look for chilled produce, fruit, vegetables and dairy. 

The café has also been transformed and modernised, while the store now has two new Costa coffee dispensers and a fresh orange juice machine installed.

At the back of the store, larger and more efficient cold rooms and storage have been added to further improve operational capacity, availability and resilience – particularly during the winter months when adverse weather can affect ferry crossings.

Refrigeration throughout the store now includes a heat recovery system to warm the store by recycling the heat generated by the system.

Steven Cooper, store manager of Co-op Stornoway, said: “We have had a great response, and are delighted to have had the opportunity to carry out such a significant investment to transform the store. 

“Our aim is to operate at the heart of local life – and, we are very proud to serve and support the Island community. We have worked to create the range, choice and added services to deliver a really compelling offer for customers, with a focus on delivering member-value so that the people who own our business, our members, benefit every time they shop.”

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