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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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GfK’s Consumer Confidence Index was up six points in April and is now at -30, compared to -38 in April 2022. 

UK consumers’ expectations for the general economic situation over the next 12 months have increased by six points as well to -34, which is 21 points better than April 2022. 

The forecast for personal finances over the next 12 months increased eight points to -13, which is 13 points higher than this time last year.

The latest figures by GfK, which were conducted on a sample of 2,000 individuals, have been the brightest since the invasion of Ukraine last year which caused a surge in energy costs. 

Joe Staton, client strategy director GfK, believes that despite inflation prices the recent research suggests that household finances are stronger than previously thought. 

Staton added: “The brighter views on what the general economy has in store for us, with April’s six-point rise cementing a 20-point improvement since January, could even be seen as the proverbial ‘green shoots of recovery’. 

“Moreover, the Major Purchase Index at -28 is higher than it has been for a year and will bring much-needed cheer to retailers as we head into summer. This is the third month in a row that confidence overall has improved; can we look forward to this momentum building for the year ahead?”

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