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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Amazon has announced that from 19 January 2022 it will no longer accept Visa credit cards as a payment method in the UK.

In an email to customers, the online retail giant said that it has made the decision “due to the high fees Visa charges for processing credit card transactions”.

However, it added that it will still accept Visa debit cards and other non-Visa credit cards such as Amex and Mastercard.

In the email, Amazon advised all Visa credit card users to update payment methods for all of its services, including Amazon Prime.

In response, a Visa spokesperson told the BBC: “UK shoppers can use their Visa debit and credit cards at Amazon UK today and throughout the holiday season.

“We are very disappointed that Amazon is threatening to restrict consumer choice in the future. When consumer choice is limited, nobody wins.”

They added: “We have a long-standing relationship with Amazon, and we continue to work toward a resolution, so our cardholders can use their preferred Visa credit cards at Amazon UK without Amazon-imposed restrictions come January 2022.”

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