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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Discount retailer Poundstretcher has reported a swing to £30m pre-tax profits in FY21, up from losses of £49.5m the previous year. 

The group also revealed an unaudited EBITDA of £46.7m for the year ended 31 March 2021, as a direct result of an earlier restructuring.

2020 saw Poundstretcher enter a company voluntary agreement (CVA), with 95% of creditor approval, due to the impacts of “crippling rents”.

In turn, leases were renegotiated, 90 loss-making stores closed, and between 200 and 250 redundancies took place, lowering the company’s cost base and returning its profitability.

Aziz Tayub, co-owner and chief executive at Poundstretcher, said: “Putting the CVA in place was a way for us to futureproof the company at a time of huge economic uncertainty. 

“The CVA gave us time to breathe – we could not have afforded paying rents on closed stores. Literally every store is profitable now.” 

He added: “We felt that a CVA offered us the best solution to the issues we had faced in 2019/20. Since we restructured our cost base, we have traded at a profit every week.”

Looking ahead, the group has forecasted £40m in pre-tax profits for FY22, and has plans to return its shop portfolio to its pre-CVA total of 450.

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