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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Footwear retailer Clarks has confirmed it is to close a “small number of stores’ following a review of its store estate.

The permanent closures are said to be unrelated to the current coronavirus pandemic, with the stores selected from its 367 strong portfolio already chosen due to having leases set to expire in May.

According to Sky News, Clarks has also recently appointed investment bank Rothschild to help explore potential financing facilities for the retailer.

A Clarks spokesperson said: “Clarks continually reviews all its stores to ensure that they are the right size and located in the right areas in order to provide the best possible service and offering to its customers.

“As part of this normal review, we have decided not to renew the leases on a small number of stores and as such, these will cease to trade and will not reopen following the coronavirus closures.”

They added: “We have a strong duty of care to our employees and are doing everything we can to minimise the impact on colleagues. Given this situation is ongoing, we are not able to comment further.”

In November last year, Clarks revealed it had called in management consulting firm McKinsey & Co to review its business.

At the time a spokesperson told Retail Sector that the company was “unable to share any specific details” of its new strategy, but did confirm that it is “transforming” the brand to “reconnect” with its consumers by designing new products and launching a new brand and marketing strategy.

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