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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Clothes retailer Primark, which is owned by Associated British Foods (AB Foods), has revealed it expects a 2% decline in like-for-like sales for the year to 14 September 2019.

Despite this, sales for the full year are expected to be 4% ahead of last year at constant currency and actual exchange rates, driven by increased selling space.

Sales growth in the fourth quarter also increased, driven by an “improvement” in like-for-like performance, and AB Foods said Primark has “performed well” in the UK where sales in the total clothing, footwear and accessories market have been “weak”.

A statement by the AB Foods read: “We continued to deliver a significant gain in market share, with sales growth of 3% and a like-for-like sales decline of 1%. Sales growth was driven by a strong contribution from new selling space.

“We have been encouraged by our customers’ reaction to our new store in Birmingham High Street which showcases our full product range and new food and beverage and beauty services.”

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