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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Greeting cards, dressings and gifts retailer Card Factory has reported a 5.5% increase in sales for the six months ending 31 July 2019.

The retailer’s like-for-like sales grew by 1.5% during the period, following a strong first quarter particularly supported by its successful Valentine’s Day and Mother’s Day seasonal ranges.

However, second quarter sales were “weaker” in the season of Father’s Day, impacted by lower footfall. It also further expanded its store network with 26 new UK openings, and said it is on track for its target of c.50 net new shops across the UK and Republic of Ireland for the full year.

Karen Hubbard, Card Factory’s chief executive officer, said: “Our quality and value proposition continues to resonate well with customers – reflected by the good performance of our seasonal ranges in the first half of the year.  We continue to work hard at making sure we have the right ranges at the right prices for our customers, in the store and online.

“Alongside that, we remain focused on our important commercial and business efficiency initiatives – all of which will make Card Factory a much stronger business for the long term.”

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