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Sainsbury's

Sainsbury’s trials UK’s first grocery delivery service by electric bike

On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Supermarket giant Sainsbury’s has announced that it is trialling the UK’s first grocery delivery service by electric cargo bike.

A fleet of five zero emission bikes will be setting off across South London from the Streatham Common store, delivering up to 100 orders a day to local customers who’ve shopped through the retailer’s groceries online website.

Sainsbury’s is launching the trial with e-cargobikes.com who will provide the purpose-built bikes, which have enough capacity to carry several customer orders at a time.

The trial will test whether delivering groceries by electric cargo bike could be a more efficient way of getting groceries to customers living in busy cities. The bikes will be able to make the most of cycle lanes in order to avoid traffic, especially during peak delivery hours, and also park closer to customers’ homes than is often possible for traditional delivery vans.

As well as making sure customers get their shopping on time, the electric cargo bikes will be beneficial to the environment, producing zero emissions and no noise pollution.

Once customers have placed their online orders, Sainsbury’s will use routing technology to determine which orders are delivered by a traditional van or by electric cargo bike. The order will then be delivered during the customer’s chosen time slot by Sainsbury’s branded bikes and riders.

If successful, the trial could be rolled out to further areas across the UK.

Clodagh Moriarty, director of online at Sainsbury’s, said: “We’re delighted to be the first supermarket to trial grocery deliveries by electric cargo bikes. We’re always looking for new ways to make sure we can best serve our customers and this trial will help us explore whether there might be a more flexible way to deliver Sainsbury’s groceries to those who live in busy cities.”

James FitzGerald, MD of e-cargobikes.com, added: “We’re thrilled to be working with Sainsbury’s on this trial. By taking existing e-cargobike technology and putting it to the test in a new market, we’re reimagining grocery deliveries and exploring a more sustainable transport system.”

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