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Debenhams partners with InPost to expand delivery service

Debenhams partners with InPost to expand delivery service

On this episode of Talking Shop I am joined by Zipline CEO and co-founder Melissa Wong. We discuss how Melissa’s 10 years’ of frontline experience informed her approach to building a SaaS company, the recurring operational frustrations that most head offices still underestimate, and why she believes technology should be designed with the store associate as the primary user. We also explore current trends in store execution and how retailers can bridge the gap between corporate strategy and the shop floor.

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Debenhams Group has announced that it has partnered with InPost to expand its delivery options across the UK.

Customers will now have access to InPost’s “extensive” network of 10,000 lockers and 6,000 parcel shops nationwide.

The move is part of the group’s ongoing commitment to making online shopping more convenient and flexible as it rolls out its successful marketplace model.

InPost is now live as a primary delivery option on Debenhams-owned brands, including Dorothy Perkins, Coast and Warehouse, as well as on Boohoo and Nasty Gal.

The company has stated that since launching the InPost delivery option at the end of May, thousands of customers have already selected it as their preferred delivery method.

InPost will also be live across the group’s other brands – BoohooMan, Karen Millen and PrettyLittleThing later this year. The company also plans to implement a next-day delivery option in the future.

Debenhams Group CEO Dan Finley said: “We know that customers are looking for more choice and convenience. Plans often change, so shoppers need flexible delivery options that can fit easily into their everyday lives and schedules.

“By adding InPost to our delivery options, we’re giving customers even more control over when and where they pick up their orders, making it even easier for them to access the brands they love across Debenhams Group.”

InPost CEO Neil Kuschel added: “Partnering with Debenhams Group is another exciting step in our mission to make deliveries work better for consumers and retailers alike. With consumers increasingly demanding fast, convenient and reliable ways to shop online, InPost provides a scalable solution that meets those expectations.

“It’s been fantastic to see such strong early adoption across the Debenhams Group brands and to work at pace together to deliver a seamless experience for shoppers nationwide.”

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