Co-op launches ‘thank you’ initiative after cyber attack disruption
The offer is part of wider efforts to recognise the loyalty of Co-op’s six and a half million members

Register to get 1 more free article
Reveal the article below by registering for our email newsletter.
Want unlimited access? View Plans
Already have an account? Sign in
Co-op has launched a week-long initiative to thank members for their support during what it described as a “challenging period” following a recent cyber attack.
From 18 June, members of the UK convenience retailer can claim £10 off when they spend £40 in store. The offer runs until 25 June and is also available to new members who join during the promotion period.
The initiative coincides with the return to normal trading across Co-op’s 2,300 food stores. Marketing activity has resumed and the company’s national summer campaign is now under way.
The offer is part of wider efforts to recognise the loyalty of Co-op’s six and a half million members.
The retailer aims to grow membership to eight million by 2030 and expects warm weather to boost sales. It forecasts over 500,000 barbecue meat products and more than one million lunchtime meal deals will be sold this week.
The discount follows the relaunch of Co-op’s festival pop-up store programme. The first site opened last weekend at Download Festival, with further pop-ups planned for the Isle of Wight Festival and Glastonbury later this month.
Matt Hood, managing director, Co-op Food, said: “I’m very proud that, thanks to the work of our colleagues, we are very near to making a full and complete recovery from the recent cyber-attack on our Co-op, and I’m delighted to see our stores looking back to normal and being able to serve our shoppers and communities.
“We are so grateful to our member owners for their support and patience with us during what was a very difficult time and hope this gesture of appreciation goes a little way to showing them our thanks, with more valuable rewards to come over the summer.”
He added: “Co-op stores are now full of summer products, providing great value and good quality food and drink, so there is lots to choose from for our members to use the thank you offer.
“Our Co-op is a special business, 180 years old, with people, community and a sense of purpose at its heart, and our member owners are our backbone, giving us the focus to ensure we continue to run the best small shops in the UK.”