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Wayfair names Fiona Tan as new CTO

Niraj Shah, CEO, said Tan is the ‘exceptional’ leader and technologist it needs to advance its ‘exciting’ and ‘ambitious’ growth plans moving forward

Wayfair has announced the appointment of Fiona Tan as chief technology officer (CTO).

Tan will succeed Jim Miller on 1 March with Miller staying on for a transition period leading up to his retirement at the end of June.

Tan joined Wayfair in 2020 as global head of Customer and Supplier Technology working closely with Miller as the planned successor to the CTO role.

During her tenure at Wayfair, the retailer said she has played a critical role in driving the growth and success of Wayfair’s organisation while “setting the vision and strategy” for the development of systems and technologies that shape customer and supplier experiences.

Niraj Shah, CEO, co-chairman and co-founder, Wayfair, said: “As we move forward on our rapid growth trajectory, we are incredibly excited to welcome Fiona to the CTO role.

“In just two years, Fiona has established an impressive track record of success across our technology organisation and is, without a doubt, the exceptional leader and technologist we need to advance our exciting and ambitious growth plans moving forward.”

Tan added: “I am delighted to be named CTO and honoured to lead the highly talented, world-class team of technologists at Wayfair.

“I look forward to further building our strengths as a tech organisation and leading our exceptional team of technologists as we advance the company’s ambitious goals and next phase of growth, further cementing Wayfair’s leadership role in retail.”

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