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On this episode of Talking Shop I am joined by Zipline CEO and co-founder Melissa Wong. We discuss how Melissa’s 10 years’ of frontline experience informed her approach to building a SaaS company, the recurring operational frustrations that most head offices still underestimate, and why she believes technology should be designed with the store associate as the primary user. We also explore current trends in store execution and how retailers can bridge the gap between corporate strategy and the shop floor.

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Columbia Sportswear Company has announced the appointment of Troy Sicotte as president of its Mountain Hardwear brand.

Sicotte previously served as vice president of sales for the past three years. Sicotte co-led the team with Mike Parker during the search for president, and will now take the reins. 

Craig Zanon, senior vice president for emerging brands, said: “Troy Sicotte is a modern, pioneering, and energetic leader with diversified experiences that will serve Mountain Hardwear well.

“We are happy and proud that Troy’s internal promotion facilitates a smooth transition for the team and business.”

Sicotte added: “My last three years with Mountain Hardwear have been the best ones in my career because of the hardworking and passionate people that have made this growth possible.

“I’m honored to now help lead the brand’s continued global growth alongside these amazing teams in Richmond, Portland and abroad. Our focus on innovative mountain sport products and thoughtful distribution will optimally serve consumers and our retail partners across the globe.”

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