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On this episode of Talking Shop we are joined by Guy White, Founder of Catalyx. After a decade leading global portfolios, Guy launched Catalyx to fix a "broken" innovation process using behavioural science and AI. We discuss uncovering hidden consumer tensions, why traditional focus groups are failing retailers, and how to prove premium value in a competitive market. We also explore the courageous decisions leaders must make to stay relevant.

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Ebay has announced a three-year multi-million pound support package for retail businesses owned by disadvantaged communities in the UK.

The ‘Ebay for Change’ programme will set out to create jobs and opportunities in the retail sector, which has been hit hardest by the pandemic.

The new venture, in partnership with Social Enterprise UK, will be a hub on Ebay UK connecting its 29 million shoppers in the country with these small businesses each with a clear social mission.

Chris Gale, head of Social Impact of Ebay UK said: “While the pandemic hasn’t created the levels of inequality that we see in society, it has certainly exacerbated them both socially and economically. 

“We want to be a part of changing that and building a fairer and ultimately more sustainable economy.”

He added: “We believe that business can be a force for positive change and social enterprises are the living and breathing example of how this can be achieved.  

“With 300,000 small businesses successful trading on eBay UK we have proven technological expertise to bring millions of shoppers to these.”

 

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