Popular now
Shop price inflation rises to 1.5% in January, BRC finds

Shop price inflation rises to 1.5% in January, BRC finds

Third of UK-listed retailers issued a profit warning in 2025, EY finds

Third of UK-listed retailers issued a profit warning in 2025, EY finds

Barbour sees FY profits jump as revenue hits £350m

Barbour sees FY profits jump as revenue hits £350m

Covid-19: Tesco to provide £30m package to support local communities

Covid-19: Tesco to provide £30m package to support local communities

On this episode of Talking Shop we are joined by Peter Cross, customer service expert and co-author of Start With The Customer. With over 30 years at the crossroads of retail, brand and customer insight, Peter shares the moments that shaped his thinking, the patterns he sees in winning organisations, and the mistakes those that are struggling keep repeating. We also dig into his golden rules of service, building real service culture, employee engagement, and one simple change retailers can make tomorrow to impress customers.

Register to get 1 free article

Reveal the article below by registering for our email newsletter.

No spam Unsubscribe anytime

Want unlimited access? View Plans

Already have an account? Sign in

Tesco has announced plans to provide a £30m package of support for local communities tackling Covid-19, including a £25m food donations programme.

The ‘Big Four’ grocer is currently donating £3m of food every month through its Community Food Connection scheme and distribution centres.

In addition to that, over the next 12 weeks Tesco said it will provide a top up food donation of £15m of food (ambient and fresh) to FareShare and the Trussell Trust. The retailer will also donate £1m between the two organisations to support their continuing operations.

On top of that, Tesco will focus £2m of funding from its existing Bags of Help community donation scheme to charities that are helping the “most vulnerable”.

Tesco said stores throughout the UK also have access to more than £1m of funding and can “support causes” in local areas.

Tesco Group CEO, Dave Lewis, said: “Our stores are at the heart of the communities we serve and as well as supporting our customers and colleagues, we want to help those who need it most, locally.

“We will significantly boost our food donations programme, to ensure food banks and community groups have the supplies they need; whilst giving extra resources to the British Red Cross and focus our Bags of Help scheme to deliver more community support where it’s most needed at this difficult time.”

Lindsay Boswell, chief executive of FareShare, added: “As the coronavirus crisis continues, we are very thankful to our longstanding partner, Tesco for their generous support. We know that many of the frontline charities we work with are continuing to provide vital support in their communities, and so the combination of funding and unprecedented food donations from Tesco will allow us to ensure they have a consistent supply of food during this difficult time.”

Previous Post
Frasers Group to cut bosses’ salary to £40k amid April pay pledge

Frasers Group to cut bosses’ salary to £40k amid April pay pledge

Next Post
Chancellor set to announce overhaul to SME loan scheme

Chancellor set to announce overhaul to SME loan scheme

Secret Link