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N Brown Group appoints Steve Johnson as new CEO

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On this episode of Talking Shop I am joined by Zipline CEO and co-founder Melissa Wong. We discuss how Melissa’s 10 years’ of frontline experience informed her approach to building a SaaS company, the recurring operational frustrations that most head offices still underestimate, and why she believes technology should be designed with the store associate as the primary user. We also explore current trends in store execution and how retailers can bridge the gap between corporate strategy and the shop floor.

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Online retailer N Brown Group has appointed Steve Johnson as CEO with immediate effect.

Johnson was appointed interim CEO in September 2018, having previously acted as CEO of financial services for the group.

He joined N Brown from Shop Direct, where he was financial services marketing and product director for four years and prior to that held senior roles at Sainsbury’s and Halifax.

Chairman Matt Davies said: “Having conducted a thorough and extensive search process, the board is delighted to appoint Steve as CEO. As interim CEO he has shown the strategic thinking, pace, energy and focus which demonstrates that he is the best person to take the business forward.

“He brings a wealth of senior management experience across a number of large retail and financial services companies.”

Johnson added: “I am both excited and honoured to be taking the permanent CEO role at N Brown. During the last six months I have had the opportunity to lead a passionate, talented and committed team. Together, we have made considerable operational and strategic progress which we look forward to building on.”

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