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Derek Harper

On this episode of Talking Shop I am joined by Zipline CEO and co-founder Melissa Wong. We discuss how Melissa’s 10 years’ of frontline experience informed her approach to building a SaaS company, the recurring operational frustrations that most head offices still underestimate, and why she believes technology should be designed with the store associate as the primary user. We also explore current trends in store execution and how retailers can bridge the gap between corporate strategy and the shop floor.

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DIY retailer B&Q has announced it will cut over 200 roles at its Southampton headquarters.

In a statement, the group said the it was due to a “cost-cutting drive and restructure”, and hopes that axing the jobs will “improve efficiency and simplify ways of working”.

The company is the latest retailer to announce job cuts, following on from Sainsbury’s and Tesco axing positions earlier in the month.

B&Q has started consulting with affected employees and their representative body, the National People’s Forum.

Group HR director Helena Feltham said: “We recognise this is a difficult time for our colleagues and are supporting them in a number of ways. The new structure will improve efficiency, simplify ways of working, and reflect recent changes in the market and the number of B&Q stores.

“We want to be the leading home improvement company and make home improvement accessible to everyone. That means delivering great quality at prices that are truly affordable. To do that, we must operate differently.

“We are continuing to collectively consult with our employee’s representative body – the National People’s Forum, and are now consulting with our impacted colleagues.”

Kingfisher (B&Q’s Parent Company) has stated that it will be creating a number of new roles in the same office in Chandlers Ford, over the last two years.

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