WHSmith
This coverage focuses on WH Smith’s retail operations and strategic developments in the UK. Reporting includes store network changes, product range updates, travel-retail performance, e-commerce evolution, marketing initiatives, and leadership moves — all analysed for their impact on sales, customer experience, and multi-format retail execution. The content is tailored for retail managers, travel‑retail professionals, and executives overseeing omnichannel retail operations.
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Nov- 2025 -19 NovemberHigh Street
WHSmith CEO steps down amid ‘extremely serious’ accounting errors
The CEO of WHSmith has resigned with immediate effect as the group published a report that revealed the extent of “extremely serious” accounting errors in its North America division. Following an independent review from Deloitte for FY23 to FY25, a report concluded that the division’s treatment of supplier income was not…
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Oct- 2025 -29 OctoberHigh Street
WH Smith postpones results amid accounting error
WH Smith has postponed its full-year results following an accounting error that saw its US profits be overstated by around £30m.In an update, the company said that its preliminary results for the financial year ended 31 August 2025, which were previously set to be announced on 12 November 2025, are…
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17 OctoberEntertainment
The Entertainer partners with Modella for toy supply pilot
The Entertainer has agreed a partnership with retail investment firm Modella Capital to launch curated toy ranges in selected TGJones and Hobbycraft stores across the UK. The pilot scheme will see the Amersham-based toy retailer manage product selection and merchandising in six TGJones and six Hobbycraft locations from the end…
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6 OctoberDepartment Stores
John Lewis appoints new director of merchandising
John Lewis has appointed Anna Milne as its new director of merchandising, a new role that will be part of John Lewis management board. Most recently, she has been the merchandising director for the luxury lifestyle brands Net-A-Porter and Mr Porter. Milne has nearly 20 years of experience in retail,…
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2 OctoberDepartment Stores
John Lewis appoints new chief people officer
The John Lewis Partnership has announced the appointment of Helen Webb OBE as its new chief people officer, joining the partnership on 24 November. Webb was most recently chief people officer at WHSmith, supporting the business through large scale employee changes, and prior to that was chief people and services…
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Aug- 2025 -21 AugustHigh Street
WHSmith lowers US profit forecast after £30m accounting overstatement
WHSmith has cut its profit forecast for its North American business after uncovering an accounting overstatement of around £30m. As a result, it now expects headline trading profit from North America to be about £25m for the year ending 31 August 2025, compared with previous market expectations of around £55m.…
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Jun- 2025 -10 JuneFeatures
The nostalgia trend: Why do companies revive old brands?
A cultural institution in the 90s, defunct in the 00s and making a comeback in the 20s. MFI Furniture is set to relaunch on the British high street after owner Victorian Plumbing revealed plans to relaunch the brand in early 2026, promising a refresh without the frustrations of long online…
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May- 2025 -6 MayHigh Street
WH Smith buyer faces year-long ban from mass store closures
The new owner of WH Smith’s high street chain has effectively been banned from enacting widespread store closures for at least 12 months following the acquisition of the chain in March. According to Sky News, WH Smith would have the right to cancel a year-long transitional services agreement (TSA) with…
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Apr- 2025 -28 AprilHigh Street
Hilco Capital and Endless table offers for Poundland
Several potential buyers have reportedly tabled their offers to acquire Poundland, after the retailer has been hit by struggling sales and mounting losses in recent months. According to Sky News, Hilco Capital and turnaround investor Endless both set forth their respective proposal offers on Friday (25 April) ahead of a…
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Mar- 2025 -28 MarchNews-In-Brief
Today’s news in brief-28/3/25
WHSmith has agreed to sell its high street retail arm to Modella Capital in a £76m deal, marking a significant shift for the historic brand. The acquisition includes around 480 stores across the UK, which will be rebranded as TGJones. WHSmith will retain its travel and international operations, including stores…
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