HR

DFS reshuffles management team in bid to streamline business

DFS has announced changes to its management structure that will bring DFS and Sofology under one team in a bid…

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LVMH unveils new leadership team appointments

LVMH chairman and chief executive officer Bernard Arnault has made a raft of appointments to the group’s leadership team after…

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Co-op rolls out 24-hr delivery service for city centre customers

Co-op has unveiled a 24-hour delivery service for customers living near city centre stores as the supermarket responds to growing…

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Rethinking the customer journey – reducing cart abandonment

With the high cost-of-living continuing to affect consumers and retailers, and the lack of spending having a knock-on effect on…

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Why retail should embrace AI for truly personalised CX

Hiring interior designers, fashion stylists, or bespoke travel agents to level up our lifestyle is a luxury that’s out of…

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Amazon opens £500m fulfilment centre in Leeds

Amazon has officially opened a £500m “state-of-the-art” fulfilment centre at Gateway45 in Leeds, which will employ more than 2,000 people…

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Beyond the basket – driving new revenue streams with embedded finance

Embedded finance is an attractive proposition that can complement retailers’ existing business, increase engagement and drive loyalty. As well as…

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Beyond the Basics: Nine Non-Obvious Criteria for Choosing the Right LMS for Retail Industry Training

Today the culture of continuous learning, skill development and professional improvement has been adopted  by the vast majority of successful…

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