HR
This coverage focuses on human resources strategies and workforce management within the UK retail industry. Reporting highlights recruitment trends, staff retention, training and development, workplace policies, diversity and inclusion initiatives, and leadership approaches to managing retail employees. Designed for executives and managers, it offers insights to support effective HR practices and strengthen organisational performance.
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Nov- 2025 -26 NovemberClothing & Shoes
Matalan appoints new people and talent director
Matalan has appointed people and talent director Beccy Davies as it strengthens its leadership team ahead of the new year. Davies joined the business in November and reports to chief people officer Alyson Fadil. She has held senior HR roles across the retail and technology sectors, including eight years with…
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11 NovemberComment
Protecting your culture, identity, and people when inviting private equity investment
Private equity (PE) investment can provide a lifeline for struggling retailers with turnaround potential. PE firms can purchase these assets, install new management, and apply their expertise and network to get the business back to profitability, re-establishing its place in the market. For promising retailers, the capital, expertise, and commercial…
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Oct- 2025 -21 OctoberPeople Moves
Laura James appoints new CEO
Homeware and interiors brand Laura James has announced the appointment of Matthew Talbot as its new chief executive officer. Talbot, who previously served as chief operating officer for four and a half years, has overseen a period in which the business more than doubled in size, with increased profitability and…
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3 OctoberComment
D2C: From Ding Dong to Tik Tok
2025 is a milestone year for UK D2C retail body the UK Direct Selling Association, with the organisation celebrating its 60th year, and marking six decades in which all areas of retail – not least D2C – have borne witness to significant consumer change. Established in 1965 to ‘represent the…
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Sep- 2025 -23 SeptemberClothing & Shoes
AllSaints appoints new chief people and technology officers
AllSaints has promoted Alex Didymiotis to chief people officer and Alfie Meekings to chief transformation and technology officer, bringing the pair onto the brand group’s global leadership team. Didymiotis joined AllSaints in April 2024 as global people and culture director, having previously held senior roles at Charlotte Tilbury Beauty, TFG…
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Aug- 2025 -13 AugustPeople Moves
M&S hires former Asda chief people officer
Marks and Spencer has appointed former Asda chief people officer Hayley Tatum to the same role, effective from October 2025. Tatum will join the retailer’s executive committee and begin a month-long induction working in stores and distribution centres. She spent more than 14 years at Asda, most recently as chief…
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Jul- 2025 -31 JulyPeople Moves
Asos names new chair as Jørgen Lindemann steps down
Asos has announced the appointment of independent director Natasja Laheij as chair, with effect from its full-year 2025 results, as Jørgen Lindemann prepares to step down from the role. Laheij, who joined the board in April 2023, is currently senior independent director and chair of the audit committee. She has…
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15 JulyAdvice
Using AI to modernise CX in retail
The retail sector is at a crossroads. At a time when products and prices can often be easily matched, it is increasingly the customer experience that sets brands apart. Research has shown that companies that prioritise customer experience see revenues typically grow 4 – 8% above competitors1. Whether browsing in-store…
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Jun- 2025 -9 JuneHigh Street
One in 10 part-time retail jobs at risk by 2028, warns BRC
The British Retail Consortium (BRC) has warned that around 160,000, or more than one in 10, part-time retail roles are in danger of being lost over the next three years. The warning follows a new report published by the BRC which lays bare the threats to retail employment, which has…
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Apr- 2025 -14 AprilAdvice
US tariffs and De Minimis changes: What you need to know
Global markets may well be rebounding after President Trump announced a “universal 10%” tax on all imports, except China which has now been hit with a 125% levy. Although many who had anticipated a global economic crisis may feel a sense of relief today, the reality remains that the United…
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