HR
This coverage focuses on human resources strategies and workforce management within the UK retail industry. Reporting highlights recruitment trends, staff retention, training and development, workplace policies, diversity and inclusion initiatives, and leadership approaches to managing retail employees. Designed for executives and managers, it offers insights to support effective HR practices and strengthen organisational performance.
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Jul- 2025 -15 JulyAdvice
Using AI to modernise CX in retail
The retail sector is at a crossroads. At a time when products and prices can often be easily matched, it is increasingly the customer experience that sets brands apart. Research has shown that companies that prioritise customer experience see revenues typically grow 4 – 8% above competitors1. Whether browsing in-store…
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Jun- 2025 -9 JuneHigh Street
One in 10 part-time retail jobs at risk by 2028, warns BRC
The British Retail Consortium (BRC) has warned that around 160,000, or more than one in 10, part-time retail roles are in danger of being lost over the next three years. The warning follows a new report published by the BRC which lays bare the threats to retail employment, which has…
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Apr- 2025 -14 AprilAdvice
US tariffs and De Minimis changes: What you need to know
Global markets may well be rebounding after President Trump announced a “universal 10%” tax on all imports, except China which has now been hit with a 125% levy. Although many who had anticipated a global economic crisis may feel a sense of relief today, the reality remains that the United…
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Mar- 2025 -14 MarchSupermarkets
Aldi signs Armed Forces Covenant to support ex-military workers
Aldi has become a signatory of the Armed Forces covenant, highlighting its commitment to “uphold respect and fairness” for ex-military workers and their families. The covenant emphasises Aldi’s support for former military personnel, with the UK’s fourth largest supermarket offering initiatives to help recognise and support them within the business. …
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Feb- 2025 -11 FebruaryOnline & Digital
Amazon to offer 1,000 new UK apprenticeships
Amazon has announced that it is to offer more than 1,000 new apprenticeships in the UK in 2025. The Amazon apprenticeship programme will offer a wide range of opportunities across the country in Amazon businesses including Amazon Web Services (AWS), Prime Video, and Amazon Devices and Services. Recruitment is now…
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4 FebruarySupermarkets
Aldi to create 1,600 new store roles
Aldi is set to create 1,600 new store roles this year as it aims to continue its significant investment across the UK. Britain’s fourth-largest supermarket, which currently has more than 1,050 stores, has plans to open even more across the UK as part of its £650m investment in Britain. Roles…
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Jan- 2025 -24 JanuaryNews-In-Brief
Today’s news in brief-24/1/25
Morrisons has announced plans to cut over 200 jobs as part of a restructuring effort aimed at reducing costs and enhancing operational efficiency. The proposed changes include the removal of regional people managers, store people managers, and case specialists. The company intends to replace these roles with a centralised structure,…
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24 JanuarySupermarkets
Morrisons to axe hundreds of roles as part of cost-cutting plans
Morrisons is set to cut more than 200 roles from its Retail People Team, in the same week that Sainsbury’s also announced widespread cuts across the business in order to shore up costs. As part of the cost reduction plan, Morrisons is proposing to remove the roles of regional people manager,…
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8 JanuaryFeatures
Revitalising London’s high streets: a BID’s vision for retail
The significance of bricks-and-mortar experiences remains paramount. Steve Medway, CEO of Knightsbridge Partnership and King’s Road Partnership, two Business Improvement Districts (BIDs), is reshaping some of London’s most iconic areas. With decades of experience in retail and BID management, Medway shares valuable insights into the challenges, strategies, and future of…
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7 JanuaryComment
Strategic market entry: when to follow and when to challenge
The decision of how to enter a new market represents one of the most critical strategic choices a retailer can make. While conventional wisdom often suggests avoiding direct competition with established market leaders, the reality is more nuanced. Success depends on carefully analysing market conditions and choosing an approach that…
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