Consumer Behaviour
This coverage explores trends and insights in consumer behaviour across the UK retail sector, helping professionals understand how shoppers’ preferences and habits influence sales, marketing, and operations. Reporting examines shifts in spending, digital engagement, generational differences, loyalty drivers, and responses to economic pressures — supporting informed retail strategy and customer engagement initiatives.
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Nov- 2025 -6 NovemberLuxury Goods
Watches of Switzerland HY revenues up 10% to £845m
Watches of Switzerland has revealed that its revenues rose 10% to £845m for the half year ended 26 October 2025. The retailer said that demand for luxury watches remained robust and continued to exceed supply, with consistent additions to and conversions of the client Registration of Interest lists. As a…
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Oct- 2025 -22 OctoberFeatures
Is Pets at Home really a victim of a ‘subdued’ pet market?
“It’s not just one issue behind Pets at Home’s challenges. A squeeze on household budgets, rising costs in real estate and shifts in consumer behaviour have combined with the challenges of delivering a broad ‘pet care platform’ strategy,” says Anna King, a retail consultant, of the troubles facing the UK’s…
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9 OctoberHigh Street
UK retail footfall records first annual decline since 2019
UK retail footfall declined in September, marking its first annual fall since 2019 and the sharpest month-on-month drop in more than a decade, according to MRI Software’s latest figures. Total footfall was down 0.2% year on year, led by a 1.1% drop in high street visits. Shopping centres saw a…
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6 OctoberFeatures
Fresh no more: Amazon’s online grocery strategy explained
Amazon has announced it will close all 14 of its Amazon Fresh stores in the UK, while converting a further five into Whole Foods Market locations. By the end of 2026, the company will operate 12 Whole Foods stores across the country, including a recently opened branch in Chelsea and…
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Jul- 2025 -25 JulyFeatures
What Sycamore’s $10bn WBA takeover means for the UK high street
A $10bn (£7.4bn) takeover of Walgreens Boots Alliance (WBA) by Sycamore Partners has been officially approved, with 96% of shareholders voting in favour. This decisive vote underscores the significance of the deal, which is poised to transform a major entity at the intersection of retail and healthcare. Expected to close…
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Jun- 2025 -10 JuneFeatures
Why the mood economy is shaping the retail landscape
Retail therapy is nothing new. For decades, shoppers have found comfort in the act of buying here and there to lift their mood, mark a moment, or simply to reclaim a sense of control. But lately something feels different in Britain’s buying habits, and it runs deeper than the occasional…
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3 JuneDepartment Stores
Spring heatwave sparks 500% retail sales surge at Debenhams Group
The Debenhams Group, which includes Debenhams, Karen Millen, Boohoo, Man, and PrettyLittleThing, has reported a 500% surge in sales and a 1,000% increase in searches for certain summer products this May, compared with the same month last year, driven by the spring heatwave. New data, which looked at the demand…
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2 JuneFeatures
Is kidswear holding fashion retailers back?
Children’s apparel rarely commands the spotlight in retail reporting – but when it underperforms, the drag is felt quietly across the balance sheet. In its latest financial results, Adena Brands – owner of Monsoon and Accessorize – reported a £7.5m pre-tax loss and an 11% decline in group sales. The…
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Apr- 2025 -8 AprilHigh Street
Clintons returns to FY profit following store closures
Clintons has returned to profit following a period of store closures and job losses, with pre-tax profits rising to £8.1m in the year ended 29 June 2024, up from a loss of £5.4m the prior year. Full-year sales fell from £96.5m to £82.6m over the period, which was a “satisfactory…
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Aug- 2024 -8 AugustSupermarkets
Deliveroo returns to profit in H1 amid ‘encouraging’ consumer behaviour
Deliveroo has returned to profit following a strong performance in H1, as profits hit £1.3m for the period, up from a loss of £82.9m the prior year, as improved consumer retention and growing retail partnerships boosted sales.GTV was up by 6% to £3.7bn, with a constant currency GTV growth of…
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