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AO World profits soar amid range expansion

AO World profits soar amid range expansion

John Lewis commits £50m to five store upgrades

John Lewis commits £50m to five store upgrades

Dr. Martens CEO buys £85k of brand shares

Dr. Martens CEO buys £85k of brand shares

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Comment

Comment features expert perspectives and thought leadership from across the UK retail industry. This section includes opinion pieces, analysis, and commentary from senior retail executives, analysts, and sector specialists on the commercial, strategic, and operational forces shaping retail. Retail Sector’s Comment coverage explores issues such as consumer behaviour shifts, technology adoption, sustainability, regulation, and leadership — providing retail professionals with authoritative insight to inform decision-making and strategic planning.

Comment

Comment features expert perspectives and thought leadership from across the UK retail industry. This section includes opinion pieces, analysis, and commentary from senior retail executives, analysts, and sector specialists on the commercial, strategic, and operational forces shaping retail. Retail Sector’s Comment coverage explores issues such as consumer behaviour shifts, technology adoption, sustainability, regulation, and leadership — providing retail professionals with authoritative insight to inform decision-making and strategic planning.

How to build your own retail empire

It takes a certain type of person to be a successful retail entrepreneur, with the passion…

The great retail data divide

Retailers have been at the forefront of tech innovation for more than 10 years. From the…

Are physical stores still relevant?

Every week seems to bring yet another breaking news story about failing retailers and mass…

Three barriers to implementing a successful omnichannel solution

Customers value a consistent service across all platforms and channels. They want customer…

What’s next for the Luxury Sector?

The luxury goods market is being shaken up like never before with the rise of new consumers…

Amazon overreacting; returns are a crucial retail indicator

Amazon has kicked up a furore by banning consumers who return too many items on its site.…

‘What’s In Store For You’ – Can PPC drive store sales?

Pay-per-click (PPC) advertising has traditionally been seen as a tool to drive online sales.…

Solving the age-old problem of returns

Returns, the ‘dirty’ word in retail, are a recurring nightmare for staff and customers…

Why CSR is good for business as well as the environment

No longer are the social and environmental activities of businesses treated as additional or…

How to use the peak-end rule as a framework for a strong customer journey

Last week my partner and I went to a new casual-dining place near our flat. It’s the kind of…