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AO World profits soar amid range expansion

AO World profits soar amid range expansion

John Lewis commits £50m to five store upgrades

John Lewis commits £50m to five store upgrades

Dr. Martens CEO buys £85k of brand shares

Dr. Martens CEO buys £85k of brand shares

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Comment

Comment features expert perspectives and thought leadership from across the UK retail industry. This section includes opinion pieces, analysis, and commentary from senior retail executives, analysts, and sector specialists on the commercial, strategic, and operational forces shaping retail. Retail Sector’s Comment coverage explores issues such as consumer behaviour shifts, technology adoption, sustainability, regulation, and leadership — providing retail professionals with authoritative insight to inform decision-making and strategic planning.

Comment

Comment features expert perspectives and thought leadership from across the UK retail industry. This section includes opinion pieces, analysis, and commentary from senior retail executives, analysts, and sector specialists on the commercial, strategic, and operational forces shaping retail. Retail Sector’s Comment coverage explores issues such as consumer behaviour shifts, technology adoption, sustainability, regulation, and leadership — providing retail professionals with authoritative insight to inform decision-making and strategic planning.

How to combat growing in-store queues

Recent research from cloud-based platform Qudini reveals that long queues are the largest…

Going global: Why expanding into new markets isn’t just for the giant brands

Evolving technology continues to make the world a smaller place, and the opportunity for…

How to embrace the ‘age of the customer’ whilst weathering the retail storm

The phrase ‘the customer is always right’ has never been more apt. Today’s customers are…

Building customer loyalty

Imagine a world in which every customer is a repeat customer, strategies focused on…

Five ways an omnichannel strategy can improve customer experience

A customer-centric strategy is the only way retailers can remain competitive in a rapidly…

Why online retailers must embrace innovation to capture the ‘almost customer’

British retail habits are shifting. The well-documented trend towards online shopping, as…

How independent retailers can use packaging to connect with customers

Putting a figure on the number of independent retailers is no small feat. According to the…

How to future proof your SEO strategy in a voice search world

By 2020, 50% of all searches will be done via a virtual assistant or voice search device. In…

The end of the High Street as we know it? Part II

Like many other Retail Sector readers, I found Kareena Uttamchandani’s post this week about…

Redefining the retail experience

For years we have heard stories of the apparent decline of the high street, with the likes…