Popular now
Decathlon expands employee ownership scheme amid 50th anniversary

Decathlon expands employee ownership scheme amid 50th anniversary

TG Jones boss pledges ‘fairer pricing’ amid restructure

TG Jones boss pledges ‘fairer pricing’ amid restructure

Matalan reduces losses amid signs of turnaround success

Matalan reduces losses amid signs of turnaround success

Topic Hub

Comment

Comment features expert perspectives and thought leadership from across the UK retail industry. This section includes opinion pieces, analysis, and commentary from senior retail executives, analysts, and sector specialists on the commercial, strategic, and operational forces shaping retail. Retail Sector’s Comment coverage explores issues such as consumer behaviour shifts, technology adoption, sustainability, regulation, and leadership — providing retail professionals with authoritative insight to inform decision-making and strategic planning.

Comment

Comment features expert perspectives and thought leadership from across the UK retail industry. This section includes opinion pieces, analysis, and commentary from senior retail executives, analysts, and sector specialists on the commercial, strategic, and operational forces shaping retail. Retail Sector’s Comment coverage explores issues such as consumer behaviour shifts, technology adoption, sustainability, regulation, and leadership — providing retail professionals with authoritative insight to inform decision-making and strategic planning.

Understanding the true cost to serve

The boom in the e-commerce industry over the last 10 years has led to a saturated…

How FMCG retailers are personalising our supermarkets

Sometimes, the world seems to just turn too quickly; work projects pile up, kids’ schedules…

Offering frictionless delivery is key to winning over millennials

Driven by the rise of online shopping and the modern on-demand lifestyle, millennials now…

Developing sustainable retail brands with employee engagement

When it comes to sustainability, some brands are way ahead of the game. Others, however, are…

Personalisation and its role in retail

In order to encourage footfall and, by extension sales, retail stores are having to work…

The foundations of a successful retail marketing campaign

We all know that in-depth market research is an opportunity to find out exactly what your…

Why retailers should add automation to their contact centres

In the face of a struggling UK high street, retailers need to do whatever they can to boost…

4 click-and-collect mistakes all retailers need to avoid

When it comes to high street retail, offering click-and-collect can have a monumental effect…

Payments: the key to personalisation in retail

Retailers are cost-cutting, trialling customer policies and experimenting with tech such as…

Disrupting physical: Who needs a store?

Only a few months ago, I was discussing the longevity of the high street with an e-commerce…